How does Amilia bill me?

Learn more about your organization’s fees for managing registrations online with Amilia. These include fees from Amilia, as well as your payment processor, if you have one. 

 

The Account>Billing tab contains the organization's account information. Only administrators with Account Owner access can view this page.

 

AMILIA PLATFORM

This section contains information which includes your organization's account number, account owner's name, contact info, Billing Address and your current package.

At Amilia, there are two types of fees: subscription fees and revenue fees. Both are charged on a monthly basis. Different types of organizations have different fee structures. 

The monthly subscription fee is a flat rate you are charged every month you are using Amilia. This amount does not change. Subscription fees are determined by your Amilia package. 

The revenue fee is a small percentage you are charged based on each invoice your club creates. This means you are charged a revenue fee on what you bill to your customers. It applies to all purchases and manual invoices entered into Amilia. Note that Revenue fees on Rental Contracts will never exceed $10Your revenue fee can vary from month to month depending on the volume of invoices you have processed in the past month. NOTE: If a purchase is cancelled, your organization will be reimbursed the revenue fee that was originally charged. 

 

MERCHANT ACCOUNT

Here you'll find information pertaining to your merchant account. A merchant account is required for you to process online payments. Any time one of your clients pays online by credit card or e-check, the payment is processed through your merchant account.

The payment processor charges you a flat rate and percentage per transaction. The fees differ between credit card and E-check merchant accounts. 

Your payment processor's statements are not available in Amilia. You will be given login credentials to access that information on a different platform. 

If you are in the process of applying for a merchant account, information about your merchant account will be shown in the Billing tab once the request has been approved.  If you'd like to apply for a merchant account, click on the blue request button in the Merchant Account section of the Billing tab. 

Click here to find out more about Merchant Account & Payment Processing Fees FAQ

 

STATEMENTS

Here is where you'll find your monthly statements from Amilia. Statements are posted near the beginning of each month. We also post your payment history. Amilia will directly debit the amount owing from your organization's bank account each month

When you receive a statement, it is referencing the charges for the previous month. For example, the statement you receive in the month of February is for the amount you were charged in January. This includes your monthly subscription fee as well as your revenue fee based on what you billed in the month of January.

Amilia Statements and Annexes are available for download: 

  • Statement.amilia.pdf: Your total monthly invoice from Amilia
  • Annex (.xls): List of client payments and refunds 
  • Annexes A-B (.xls): List of invoices you created. This is how we determine your Revenue fee.  For example, your client makes a purchase for $100, your revenue fee rate is at 1%, your fee owed to Amilia would be $1. 

 

If you have any questions or would like to make changes to the information shown in the Billing tab, please contact us at support@amilia.com

 

 

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