Michaël Savard

  • Total activity 24
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Activity overview

Latest activity by Michaël Savard
  • Michaël Savard created an article,

    The new way to tackle the contacts

    Management of the contacts already in the account: As of now, it is possible to edit the contacts directly from the Account Members sub-tab of the Clients tab. In order to do so, you only have to s...

  • Michaël Savard created an article,

    How do I cancel an activity / get a refund?

    The refund and cancellation of activities might seem hard to tackle, but have no fear - the solution is right at your fingertips. If you’ve signed up for an activity and would like to cancel and/or...

  • Michaël Savard created an article,

    Why update your browser?

    Whichever browser you use, it is desirable (read mandatory) that you have the latest version. Here are some explanations and the procedure to follow: Security Several security flaws are eliminated ...

  • Michaël Savard created an article,

    When to contact Amilias’ customer support and the organization?

    It is not always easy to know to whom to refer to for help, thanks to this little explanation we hope to help you find the best source of solutions to your problems. When to contact the organizatio...

  • Michaël Savard created an article,

    How to Cancel or Modify an Admin Booking

      You can cancel or modify a manual administrator booking in the Facilities module.  For changes to reservations related to Rentals bookings, refer to the following documentation: Cancel/ Modify a ...

  • Michaël Savard created an article,

    Reservation Conflict Management

    Find out if your facility has conflicting reservations!   When you make a facility reservation, either via the Facilities module or by creating a contract under the Contracts tab, it is not always ...

  • Michaël Savard created an article,

    Creating Fees

    Fees are the opposite of promotions. They are automatically added to the customer's invoice according to certain criteria, but they increase the total amount of the invoice, rather than reducing it...

  • Michaël Savard created an article,

    Creating an activity

    You first have to create a PROGRAM. You can refer to the documentation to this effect here : Setting up your Programs Once your program is created, you can create your activities. You can start by ...

  • Michaël Savard created an article,

    Link Merchandise to an Activity

      If you want your customers to purchase merchandise that is mandatory for an activity you can link it directly to it and offer it during the checkout. Start by creating the merchandise under Sto...

  • Michaël Savard created an article,

    How to delete an Activity

     It is possible to delete an activity, if no registrations have been made. Go to ACTIVITIES > EDIT. Check off the activities you want to delete. You can also select an entire Category or Subcatego...