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Michael Savard

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Latest activity by Michael Savard
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    Michael Savard created an article,

    How to duplicate a program

     It is possible to duplicate a program to avoid having to redo all the work.   ACTIVITIES > PROGRAMS Click on  to create a new program or choose an existing one in the drop down menu under EDI...

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    Michael Savard created an article,

    Issue a refund through Netbanx

    More often than not, you’ll be issuing refunds through Amilia. You are even able to refund a client directly to their credit card. However, there are a few cases where you may have to issue a refun...

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    Michael Savard created an article,

    Why was my email marked as spam?

    Several factors may directly influence whether your email is delivered to a recipient's inbox or spam box.  Here are a few tips to help you prevent that: Make sure the recipient has marked you ...

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    Michael Savard created an article,

    How often is data backed up? In case of emergency, how long is the recovery process?

    All data is backed up once a day, unless there are major infrastructure changes, in which case it is backed up on the spot.  Our databases are backed up once an hour and immediately synchronized to...